When must a financial institution provide its privacy notice to customers?

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The requirement for a financial institution to provide its privacy notice before sharing personal information with third parties is grounded in regulatory compliance principles aimed at protecting consumer privacy. The privacy notice serves as an essential disclosure that informs customers about how their personal information will be collected, used, and shared.

By delivering this notice prior to any sharing, the institution ensures that customers have a clear understanding of their rights and the institution's practices concerning their data. This proactive approach helps to foster trust between customers and financial institutions, as customers can make informed decisions about their information and can opt to limit or restrict certain data sharing based on the outlined practices in the privacy notice.

This timing is not just a best practice but is also aligned with regulatory frameworks like the Gramm-Leach-Bliley Act (GLBA), which requires financial institutions to inform customers of their privacy policies to promote transparency and consumer protection. Understanding this helps clarify the critical role a privacy notice plays in the overall compliance landscape for financial services.

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